Your service has saved my life! Seriously . . . SAVED MY LIFE. As a small business person, the constant challenge of being chief, cook and bottle washer can be overwhelming. Especially when something as critical as your server goes down. We don’t have an in-house I.T. department, instead, that would be me. If there was a problem with software, or hardware; if there was a question about installation or configuration; if someone had to run to the store to buy a new switcher, that all fell upon me.
Boombotix is all about life in motion, so when we were looking for a cloud computing solution, we wanted something that could keep our team connected while we are running around doing what we love. We were initially using Quickbooks Online before our business outgrew that platform. Novel Aspect was extremely helpful in transitioning our system to have a hosted solution for Quickbooks Premium. Our whole team moved onto the system smoothly and anywhere there was a hiccup, their support team was on call to help us quickly.
The customer support is unbeatable – and being able to use QuickBooks in the cloud makes it possible for me to work for my client from home. I would NEVER recommend Online QuickBooks – only NovelAspect for cloud access to a desktop version of QuickBooks!
This is the absolute best solution for hosting Quickbooks. Your service is very reliable and every time I have needed tech support you have been quick to resolve me issues. Your service has surpassed my expectations in every way. Thank you!
When I call tech support I get a live person immediately and not an operator. The ability to correpond with tech support via email and the fact that they can take over my desktop and resolve issues without me having to waste time works great. Bottom line- good product and great service!